We offer standard and expedited shipping options for all orders. Shipping times may vary depending on the destination and the shipping method selected:

• Standard Shipping: Typically arrives within 5-7 business days after processing.
• Expedited Shipping: Arrives within 2-3 business days after processing.
  
  

Orders are processed and shipped within 1-2 business days of payment verification, excluding weekends and holidays.

Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. You can also track your order by logging into your account on our website.

We do not ship to PO boxes. Additionally, we reserve the right to refuse or cancel orders for any reason, including restrictions on certain products for specific locations.

While we strive to deliver your order promptly, please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times. We appreciate your understanding and patience during such instances.

If your package is missing or damaged upon arrival, please contact our customer service team immediately at support@sephira.com. We will work with you to resolve the issue and ensure that you receive your order promptly.